Cancellation

Sometimes trips have to be cancelled. Whether due to a sudden family emergency, changing travel restrictions or simply a change of plans, cancelling a flight can be nerve‑wracking if you’re unsure about refunds or penalties. Royal Jordanian USA makes flight cancellations straightforward. Our agents understand Royal Jordanian’s cancellation policies and can quickly determine whether you’re eligible for a refund, credit voucher or fee waiver. When you call +1 (833) 605-6004, we act as your advocate, ensuring you get back what you’re entitled to and helping you rebook if necessary.

Understanding Cancellation Policies

Royal Jordanian’s cancellation rules vary by fare class:

• Flexible Fares: Can be cancelled for a full refund or flight credit without penalty up until departure.
• Restricted Fares: May charge a cancellation fee or may be non‑refundable. In many cases you’ll receive a travel credit instead of cash.
• 24‑Hour Rule: U.S. regulations allow you to cancel a booking made directly with an airline within 24 hours of purchase for a full refund if the flight is seven days or more away.

Steps to Cancel

1. Check Eligibility: Review your booking confirmation to see your fare type and when you purchased the ticket. If you’re within the 24‑hour window, call us immediately.
2. Call +1 (833) 605-6004: Provide your booking reference and explain why you’re cancelling. We’ll verify your eligibility for a refund or credit and inform you of any fees.
3. Refund or Credit Issued: If eligible, we’ll process the refund or credit. Credits are usually valid for one year. Keep the credit voucher number safe for future use.
4. Rebook (If Needed): If you simply need a different travel date, we can cancel and immediately rebook in one call to avoid losing your seat.

Scenario: Unexpected Health Issue

Khalid booked a flight to Chicago but needed surgery just days before departure. He called us stressed about losing his money. His ticket was non‑refundable, but we requested a medical waiver from Royal Jordanian with supporting documents. The airline agreed to issue a full flight credit, valid for a year. Khalid avoided losing the entire fare and will fly when he recovers.

FAQs

Can I cancel after check‑in?
Once you’ve checked in, tickets are usually locked. However, in emergency cases, call us. We will speak to the airline on your behalf to see if exceptions can be made.

How long does a refund take?
Refunds typically take 7–10 business days back to your payment method. Credits are issued immediately. We monitor your request until you receive the funds.

What if the airline cancels my flight?
If Royal Jordanian cancels your flight, you’re entitled to a full refund or rebooking at no charge. Call us to expedite the process and discuss compensation.

Don’t Stress—We’ll Handle It

Life happens. We believe cancelling a trip shouldn’t add more stress to your situation. When you need to cancel, call +1 (833) 605-6004. We’ll review your options, explain the fine print and ensure you get the best possible outcome.