Baggage

Baggage policies can be confusing. How many bags are included? What happens if your checked bag is overweight or goes missing? At Royal Jordanian USA, we demystify baggage rules and help resolve issues quickly. We know Royal Jordanian’s allowances for cabin and checked bags, and we can step in if something goes wrong during your journey. Whether your bag is delayed, lost or damaged, our agents will work with baggage services on your behalf to locate your luggage, file claims and secure compensation. Call +1 (833) 605-6004 for help before, during or after your trip.

Understanding Allowances

Royal Jordanian typically allows one carry‑on and one personal item for economy passengers, with larger allowances for premium cabins. Checked bag allowances vary by route and fare class. We can look up your specific flight to tell you exactly how much you can bring without extra fees. For overweight or oversized items—like musical instruments or sports equipment—we explain the costs and best ways to pack to avoid surprises at the airport.

What to Do When Bags Are Delayed or Lost

1. Report Immediately: If your bag doesn’t arrive at the carousel, go to the baggage service desk before leaving the airport. Provide your claim tag and fill out a report. Keep a copy of the form.
2. Call +1 (833) 605-6004: Once your report is filed, call us. We’ll contact Royal Jordanian’s baggage tracing department with your file number, monitor the search and keep you informed. If you’re already at the airport, call from your mobile while waiting at the desk.
3. Get Compensation: Airlines are obliged to compensate passengers for essential items when bags are delayed. We’ll help you claim allowances for clothing and toiletries and, if your bag is declared lost, process compensation for the contents.
4. Follow Up: We remain in contact with the airline until your bag is delivered or compensation is issued. You won’t have to chase the airline yourself.

Overweight and Special Items

Overweight fees can be steep. We advise weighing your luggage at home and redistributing items to avoid extra charges. For special items like strollers, musical instruments or sports equipment, call us ahead of your trip. We’ll check Royal Jordanian’s specific rules, help you pre‑pay any fees and ensure your items are accepted for travel.

FAQs

Can I add a bag after booking?
Yes. Contact us and we’ll add extra bags to your reservation at the pre‑paid rate, which is often cheaper than paying at the airport.

My bag was damaged—what now?
Report it at the airport before leaving. Take photos and get a damage report. Then call us. We’ll submit a claim for repair or compensation.

Do I have to be at the airport to call?
No. If you left the airport before realizing your bag was missing, call +1 (833) 605-6004 immediately. We’ll file the report over the phone and guide you through the next steps.

Travel Light with Confidence

Baggage issues don’t need to ruin your trip. From packing advice to lost bag claims, we handle the details. Call +1 (833) 605-6004 anytime and travel with confidence knowing you’ve got experts advocating for your belongings.